Frequently Asked Questions
Are your products really Made in America?
Yes. Every product is hand cut, assembled, stitched and finished by one of three leather artisans (including founder and creative director, Dana Glaeser) in our studio in Ridgewood, NY. Our leather is sourced from three American tanneries: Horween® (Chicago, IL), Hermann Oak (St. Louis, MO), and Wickett & Craig (Curwensville, PA).
Are you from Alabama?
Yes. Our founder, Dana Glaeser, was born in Nashville, TN but shortly afterwards he and his parents returned to Alabama where they were both from—his mother, from Sheffield and his father from Decatur. Dana was raised in Montgomery and Huntsville, AL and later in Titusville, FL after his father was relocated from Redstone Arsenal in Huntsville to the Kennedy Space Center. His parents, grandparents, great grandparents, etc... were all born and raised in small towns in North Alabama. Today, Dana lives in New York City where Slightly Alabama's design studio is located. The rest of his family is still down South.
Read more about his story and the inspiration behind the brand and the name here.
What payment methods do you accept?
We accept Visa, MasterCard, American Express and PayPal. For your security, we will ensure that the billing address you provide matches the payment method on file with your credit card company.
What type of leather do you use?
The majority of our products are made from bovine (i.e. cow) hides and originate from one of three U.S. tanneries—Horween, Hermann Oak and Wickett & Craig. On each product page, you'll find details on the exact source and type of leather used for that particular product. For a more detailed discussion about our leathers, please refer to the "Our Leather" section.
What is your return policy?
As a small batch made-to-order business, we accept returns for store credit only. To be eligible for a return, your item must be unused and in the same condition that you received it. Customized, monogrammed or bespoke items are not eligible for return. For more information, read our "Returns Policy" here.
When will my order ship?
Shipping information for each product is listed on the individual product page. For most items, we ship within 3-5 business days. Bags, totes and briefcases generally take 3-4 weeks because we begin making your bag at the moment you place your order. If you ever have any questions about the timing of your order, feel free to email us at email@example.com.
Do you wholesale?
Yes, we happily welcome new wholesale inquiries. To learn more, click here.
Do you charge for shipping?
Standard shipping charges will be added to your order. This is calculated by the carrier and method you select using the sized and weight of the total products in your shopping cart.
What shipping carriers do you work with?
We work with USPS, UPS and FedEx.
I need to place an order today and have it arrive tomorrow. Can you accommodate this?
Prior to placing your order, send us an email at firstname.lastname@example.org to find out if we have the order in stock and can get it to you overnight. We'll make every effort to accommodate your request, however it usually takes us 3-5 business days to fulfill an order.
Do you do custom projects?
Yes, on a case by case basis we'll work with you to make a custom piece. To find out more, please email us at email@example.com